Terms & Conditions
PRICES
ENVY Wigs and Hair Add-on’s prices are effective for all orders received as of August 1, 2022 and are subject to change without notice.
TERMS
Terms are quoted as NET C.O.D. F.O.B. Indianapolis. Unless otherwise requested by you, all orders will be shipped via Fed Ex. All shipping and C.O.D. charges are your responsibility. We accept VISA, Mastercard, Discover, and American Express.
CONDITIONS OF SALE
Unless ENVY Wigs and Hair Add-Ons receives written notice of non-receipt of merchandise, for accounts with terms, within 10 days of invoice date, the shipment will be presumed received, and no claim for non-receipt will be accepted.
LOST/DAMAGED
Contact your sales representative for more information.
RETURN & EXCHANGE POLICY
ENVY does not accept returns but will exchange an item for another of equal value. Any account that refuses an order will be charged all freight charges plus a $10 re-stocking fee.
RE-STOCKING FEES
here will be NO charge for approved exchanges. However, freight charges are your responsibility. Exchanges requested and approved after 10 business days of your receipt will be subject to a $5 per piece re-stocking fee.
RETURN CHECKS
There will be a $35 service charge for checks that are returned unpaid for any reason.
No minimum order required.
Please add $5 to your purchase on all Rooted Colors.
No minimum order required.
Please add $5 to your purchase on all Rooted Colors.