Privacy Policy

Envy by Alan Eaton | Envy Wigs and Hair Add-Ons

At Envy by Alan Eaton ("Envy," "we," "us," or "our"), we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, https://envywigs.com, contact us, or subscribe to our email and SMS communications.

By using our website, you acknowledge this Privacy Policy. Where required by law, we obtain your consent before collecting or using information for specific purposes.

 

1. Information We Collect
We may collect personal information in the following ways:

Information You Voluntarily Provide
When you interact with our website, you may provide:

  • Your name and email address when subscribing to marketing communications.
  • Your mobile phone number when subscribing to SMS communications.
  • Your name, contact details, and message when submitting an inquiry through our Contact Us form.
  • Your communication preferences and subscription consent information.
  • Other information you voluntarily provide when contacting Envy.

Information Collected Automatically
When you visit our website, certain information may be collected automatically through Google Analytics and related website technologies, including:

  • IP address and approximate geographic location.
  • Browser type, device type, and operating system.
  • Pages visited and products viewed.
  • Website interactions and general browsing activity.
  • Referring websites and traffic sources.
  • Cookies and similar identifiers.

Our website is intended primarily for browsing product information and learning about the Envy brand. Visitors cannot make purchases directly through our website.

 

2. How We Use Your Information
We may use the information we collect to:

  • Operate, maintain, and improve our website.
  • Respond to questions, inquiries, and requests submitted through our Contact Us form.
  • Provide information about Envy products, collections, and services.
  • Send marketing emails and SMS communications to individuals who have subscribed and provided the required consent.
  • Analyze website traffic, product interest, and visitor engagement.
  • Improve website functionality and the overall browsing experience.
  • Maintain internal business and communication records.
  • Protect our website and business against unauthorized activity.
  • Comply with applicable legal and regulatory obligations.

We do not currently use website visitor information for targeted advertising or retargeting campaigns.

 

3. Email Marketing
Envy uses Mailchimp to manage and distribute email marketing communications.

Visitors may voluntarily subscribe to our email list by completing a signup form on our website and confirming their subscription.

Our marketing emails may include product announcements, new collections, promotions, styling inspiration, educational content, events, and other Envy news.

We may collect and maintain your email address, subscription preferences, consent information, and related email engagement information.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our marketing emails.

 

4. SMS Marketing
Envy uses Mailchimp to manage SMS marketing communications.

Visitors may voluntarily subscribe to SMS marketing by providing their mobile phone number through our website's signup process and completing the applicable consent steps.

By opting in to Envy's SMS marketing program, you agree to receive promotional text messages regarding product launches, special offers, events, and other brand-related updates, consistent with the disclosures presented when you subscribe.

Message frequency may vary. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Opt-Out: Reply STOP to unsubscribe from SMS marketing messages.

Assistance: Reply HELP for support information, email info@envywigs.com, or call 1-877-906-6478.

We do not sell, rent, or share SMS opt-in consent information or mobile phone numbers with third parties for their independent marketing or promotional purposes.

We may disclose information to Mailchimp, messaging service providers, and telecommunications providers as necessary to administer and deliver our SMS program.

We honor applicable requests to withdraw consent in accordance with relevant laws.

 

5. Contact Forms and Customer Inquiries
Our website provides a Contact Us form that allows visitors to submit questions, requests, and other inquiries.

When you contact us, we may collect your name, email address, and any additional information you voluntarily include in your message.

We use this information to respond to your inquiry, provide assistance, and maintain appropriate communication records.

Submitting a Contact Us form does not automatically subscribe you to our marketing email or SMS lists.

 

6. Google Analytics and Cookies
We use Google Analytics to understand how visitors interact with our website and to improve website performance.

Google Analytics may collect information about website traffic, browsing behavior, device information, and interactions with product pages.

Our website may use cookies and similar technologies for analytics, website functionality, and security.

We do not currently use advertising pixels or website retargeting technologies for personalized advertising campaigns.

You can manage cookies through your browser settings. Depending on applicable law, additional cookie choices or consent options may be available.

For additional information about Google's privacy practices, please visit:

https://policies.google.com/privacy

 

7. Third-Party Service Providers
Envy works with trusted technology providers to support website operations, marketing communications, analytics, and internal business activities.

These include:

NetSuite: Supports our internal business systems and website integration.

Google Analytics: Provides website traffic measurement and analytics.

Mailchimp: Manages email and SMS subscriptions, marketing communications, and related subscriber information.

We may disclose personal information to these providers to the extent necessary for them to perform services on our behalf, subject to applicable contractual, privacy, and security requirements.

We may also disclose information when legally required, to protect our rights, or in connection with a permitted business transaction.

We do not sell personal information to third parties for monetary compensation.

 

8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, comply with applicable legal obligations, resolve disputes, and protect our business.

Retention periods may vary depending on the category of information, the purpose for which it was collected, and applicable legal requirements.

Where appropriate, we take reasonable steps to delete, anonymize, or securely dispose of information that is no longer required.

 

9. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

Although we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

 

10. Your Privacy Rights
Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we maintain about you.
  • Request correction of inaccurate personal information.
  • Request deletion of personal information, subject to applicable exceptions.
  • Withdraw consent to receive marketing communications.
  • Exercise additional privacy rights provided by applicable law.

To submit a privacy-related request, please contact us at info@envywigs.com or 1-877-906-6478.

We may request information necessary to verify your identity before processing certain requests.

We will respond to applicable privacy requests within the timeframes required by law and will not unlawfully discriminate against individuals for exercising their privacy rights.

 

11. Children's Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without legally required parental consent.

If you believe a child has submitted personal information through our website, please contact us so we can review the matter and take appropriate action.

 

12. Third-Party Websites and Embedded Content
Our website may contain links to external websites, social media platforms, videos, or other third-party content.

These third parties may collect information independently and operate under their own privacy policies.

We encourage visitors to review the privacy practices of third-party websites before providing personal information.

 

13. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business operations, technology, or applicable legal requirements.

When changes are made, we will update the "Last Updated" date at the top of this policy and provide additional notice where required by law.

We encourage visitors to review this Privacy Policy periodically.

 

14. Contact Us
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact:

Envy by Alan Eaton
Envy Wigs and Hair Add-Ons
Phone: 1-877-906-6478
Email: info@envywigs.com
Website: https://envywigs.com